Return & Exchange Policy

  1. Return and Exchange Conditions

Dear Customers, please check out theDelivery/Receipt of GoodsCheck the condition of the item and return or exchange it under the following conditions:

  • The product is the same as the one you selected in your order.Model, Styleor the products shown on the website do not match.

  • Insufficient quantity in the order or the item is missing accessories.

Customers are required to provide relevant documents to prove the problem of the product in order to complete the return and exchange process.

We will not be liable if the customer does not inspect the merchandise immediately upon delivery.

  1. Notification of Returns and Exchanges and Requirements for Sending Back Goods

  • Notification of Returns and Exchanges: Upon receipt of the goodsWithin 48 hoursThe

  • Returns & Exchanges: Upon receipt of the goodsWithin 3 daysThe

  • Requirements for Returned and Exchanged Goods: Goods must beunusedThe product should be kept in its original packaging, complete with accessories, labels and free gifts. The packaging should not be damaged, dirty, deformed, cracked or smelly, and should be stored properly according to the instructions.

  • Returns & Exchanges: Customers can have their items delivered directly to ourOffice or StorefrontOr send it back by mail.

If customers have any comments or complaints about the quality of our products, please contact us.Customer Service HotlineContact.